History, Mission & Values
OUR HISTORY
Access Rehab Centers was formed in 1998 as an LLC joint venture between Waterbury Hospital and Easter Seals of Greater Waterbury.
By combining Waterbury Hospital’s then-existing program in treating the more-traditional type patients with the expertise of Easter Seals in treating pediatric and high need individuals the resulting mix of clinicians were able to provide care to any age group, with a wide variety of clinical specialties, and the company could accept almost any insurance.
The company opened its doors with three Waterbury-based clinics.
Early on, the company made a clear decision to invest heavily in quality and to provide the absolute best possible service to all its patients. Access Rehab Centers invested in developing the levels of services and supports that allowed it to successfully undergo a rigorous accreditation survey process through the Commission on Accreditation of Rehabilitation Facilities (CARF), the Rehabilitation Communities version of a “Good House Keeping Seal of Approval.”
CARF accreditation signifies that the facility provides extremely high quality services as well as a high level of support to its patients. Such quality and support requirements include having available social workers, access to psychologists, sign language interpreters, language and translation services and documented handicapped accessibility. CARF requirements also include having rigorous quality measures, elevated supports for patients with high needs, community outreach programs, sensitivity to the needs of various cultures, as well as numerous other quality investments other providers are unable to provide.
As a result of this emphasis on quality and high level patient support Access Rehab Centers has grown dramatically: in the number of patient being seen, the number of physicians referring their patients, and the number of clinics located throughout the Greater Waterbury area. Early on the company also began offering contract services, including management of other rehabilitation programs and contract staffing.
Today, Access Rehab Centers boasts 13 outpatient clinics, management of a large hospital inpatient rehabilitation facility, management and staffing of a large therapy contract with an urban school system, staffing services to other school systems throughout the state, and more.
OUR MISSION AND VALUES
Mission:
Access Rehab Centers will be the rehabilitation organization of choice by providing compassionate, high quality care to restore patients to their highest level of function.
Values:
The company will offer a team approach to physical, occupational, speech, and aquatic therapy with a collaborative relationship with the referring physician.
Strategic Principles:
Access Rehab will strive to create a health care delivery network that offers a broad spectrum of rehabilitation services to the communities we serve, in a caring manner and in a setting where those services are most needed.
- To evolve with the continued changes in the health care system.
- To build and sustain mutually beneficial strategic partnerships with physician.
- To be a recognized advocate in community health issues.
- To continually improve the quality and accessibility of our services in a fiscally responsible manner.
Code of Ethical Conduct:
- Access Rehab Centers will employ qualified and committed staff to carry out its services for individuals in need. Hiring practices of Access Rehab Centers will be non-discriminatory and in conformance with the affirmative action regulations.
- The governance of Access Rehab Centers will operate with honesty and without conflict of interest.
- Administration of Access Rehab Centers will be sensitive to the needs of the community and will be true to its mission.
- Financial practices of the agency will meet all legal requirements regulated by the federal, state and local agencies.
- Marketing staff/materials will accurately reflect services, objectives and the mission of the agency.
- All licensed staff will abide by their profession’s adopted “Code of Ethics.”
- All staff of Access Rehab Centers will treat service recipients with respect and dignity and as an important member of the team.
- All staff/management will treat community members (e.g., visitors, collaborators, referral sources, etc.) in a professional and collaborative manner.